Welcome to Creative Dog Bandanas' Privacy Policy!

 

Creative Dog Bandanas care deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect, use and share personal information when you purchase an item from us, contact us or otherwise use our services through Wix.com and the rights and choices available to our visitors and users regarding such information. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Paypal, Facebook, Instagram or any other third party services you access through our website (Creative Dog Bandanas).

 

 

Privacy Policy 

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we collect the internet protocol (IP) address used to connect your computer to the internet; login, e-mail address, password, computer and connection information and purchase history.  We may use software tools to measure and collect session information, including page response time, length of visits to certain pages, page interaction information and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations and personal profile. You may also choose to provide us with additional personal information (for a custom order, for example) if you contact us directly.

 

How we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.  Your personal information will be used for the specific reasons stated above only. 

Why do we collect such personal information?

 

We collect such Non-personal and Personal information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with generalised or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to provide our respective services;

 5.  To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal Information?

​Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications.  They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help us ensure the secure handling of credit card information by our store and it's service providers.

How do we communicate with our site visitors?

​We may contact you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we may have with you.  For these purposes we my contact you via email, telephone, text messages, postal mail or social media.

How do we use cookies and other tracking tools?

 

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of your movements and actions on a site. 

Cookies are implemented in every site built by Wix. 

 

Take a look at the list below to view which cookies Wix implements on Wix sites:

Cookie name.                                                Life span                     Purpose

svSession                                                      Permanent                   Creates activities and BI

hs                                                                  Session                        Security

incap_ses_${Proxy-ID}_${Site-ID}.          Session.                        Security

incap_visid_${Proxy-ID}_${Site-ID}.       Session                         Security

nlbi_{ID}                                                     Persistent cookie          Security

XSRF-TOKEN                                            Persistent cookie          Security

smSession                                                    Two weeks                   Identify logged in site members

 

 

How can our site visitors' withdraw their consent?

 

If you don't want us to process your data anymore, please contact us at suzy@creativedogbandanas.co.uk or by post to:  Suzy Ralph, 12 Chapel Rise, Ringwood BH24 2BL.

 

Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

Questions and our contact info

If you would like to access, correct, amend or delete any information we have about you, please contact us at suzy@creativedogbandanas or by post at the above address.